VoIP Communications

CSS Digital - SupportCSS Digital offer tailor made Business Class phone systems based on the popular VoIP (Voice over Internet Protocol) technology.

These VoIP systems utilise your existing network cabling and can interface with your existing telephone lines. They have the capability to use your broadband connection to make cheap calls over the internet. As many of our clients have already discovered, this can save your business money as soon as it is installed.

Our VoIP systems give you all the benefits of a standard business phone system, including call hold and transfer, ring groups, and include features that are often “extras” on other systems, such as, selectable music on hold, voice-mail, Auto Attendant (IVR) and forwarding / diverts to external numbers.

Additionally, because the VoIP Systems can connect to the internet, we can also offer remote extensions, ideal for home workers, or even being able to answer the office phones when you can’t get to work. Also, we can configure Multi-Branch Connectivity, giving free calls and free transfers between all extensions in all branches.

We are a Granstream qualified reseller holding the title Grandstream Certified Specialist in Unified Communications. Grandstream provide some of the best value Voice Over IP solutions, including full Phone Systmes (IP PBX) and IP Handsets. Thier products cover small businesses with just a few Extensions to full Call Centre systems with 100’s of Extensions.

Their IP Phones cover every need, from basic Guest Phones to full Receptionists consoles with dozens of lines and Extension monitoring and everything in between. They also include Wireless Handsets (for difficut to cable locations), DECT Digital Cordless and integration in to Door Entry Systems. They also offer Remote Extensions via their recently launched Remote Connect technology – a secure system of linking Users and Branches without special Firewall or security configurations.

They also provide other networing products like Routers and Wireles Access Points, and their latest products allow Cloud based Remote Configuration, which simplifies deployment and cuts down on installation costs.

The Benefits

  • Business Class Digital Phone System with optional existing Telephone Line integration
  • Fully Featured software control of all Phone Functions
  • Home Worker and Multi Branch Extensions functionality
  • Call on Hold, Call Transfer – Blind and Announced, Selectable Music on Hold etc
  • Selectable Ring Patterns, Group , Hunt, Divert to Voicemail on No Answer, etc
  • Voice Mail for all Extensions and Call Recording Facility if required
  • Day / Night Mode and Holidays Selectable Time Schedules
  • PC Screen Display of Call and Extension Status – available as an add-on
  • Free Standing, Wall Mount or Rack mount Systems Available
  • Remote Support and Reprogramming without site visits